,ticket add+1
,,ticket add (member)
Add a new entry to the ticket configuration.
Example
,ticket add @timmy,a
Server Configuration
Tickets
Create and manage ticket workflows, support panels, and server support tools.
Command library
Tickets
,ticket claim+1
,,ticket claim
Claim a ticket to handle it yourself.
Example
,ticket claim,cl
,ticket close+1
,,ticket close
Close the current support ticket.
Example
,ticket close,c
,ticket export
,,ticket export
Export a ticket's transcript as a file.
Example
,ticket export,ticket move
,,ticket move
Move a ticket to a different category.
Example
,ticket move,ticket priority+1
,,ticket priority (level)
Set the priority level of a ticket.
Example
,ticket priority value,pr
,ticket reason
,,ticket reason
Set a reason for closing a ticket.
Example
,ticket reason,ticket remove+1
,,ticket remove (member)
Remove an entry from the ticket configuration.
Example
,ticket remove @timmy,rm
,ticket rename+1
,,ticket rename
Rename a ticket.
Example
,ticket rename,rn
,ticket transcript+1
,,ticket transcript
Generate a transcript of a ticket.
Example
,ticket transcript,tr