Tickets

Claim a ticket

,claim

,claim (channel) (reason)

Close a ticket

,close

,close (channel) [reason]

Delete a ticket

,delete

,delete (channel) [reason]

Reopen a closed ticket

,reopen

,reopen (channel) [reason]

Set up and manage support tickets

,ticketsaliases: ticket, tix, t

,tickets

Add a member or role to this ticket

,tickets addaliases: a

,tickets add

Add a member or role to this ticket

,tickets allow

,tickets allow

View the roles that can see tickets

,tickets allow list

,tickets allow list

Archive a ticket

,tickets archive

,tickets archive (channel) [reason]

Stop a member from opening tickets

,tickets blacklistaliases: bl

,tickets blacklist (target)

Claim a ticket

,tickets claimaliases: cl

,tickets claim (channel) (reason)

Close a ticket

,tickets closealiases: c

,tickets close (channel) [reason]

Close every open ticket

,tickets closeall

,tickets closeall (confirmation)

Delete a ticket

,tickets delete

,tickets delete (channel) [reason]

Remove a member or role from this ticket

,tickets deny

,tickets deny

Export a ticket

,tickets export

,tickets export

Set the questions a ticket asks

,tickets formaliases: forms

,tickets form (name)

View a ticket's details

,tickets info

,tickets info

View every open ticket

,tickets list

,tickets list

Where ticket logs go (a thread or forum post works too)

,tickets logsaliases: logrequires Manage Server

,tickets logs

Merge two tickets

,tickets merge

,tickets merge

Move a ticket to another category

,tickets move

,tickets move (channel) (destination)

Set up the ticket panel options

,tickets options

,tickets options

Send the ticket panel

,tickets panel

,tickets panel

Set a ticket's priority

,tickets priorityaliases: pr

,tickets priority [level]

View a member's ticket history

,tickets profile

,tickets profile (label)

View ticket staff profiles

,tickets profiles

,tickets profiles

Set why a ticket was opened

,tickets reason

,tickets reason (action) (target) (reason)

Remove a member or role from this ticket

,tickets removealiases: rm

,tickets remove

Rename a ticket

,tickets renamealiases: rn

,tickets rename (channel) (new name)

Reopen a ticket

,tickets reopen

,tickets reopen (channel) [reason]

Resend the ticket panel

,tickets resend

,tickets resend (channel)

Set up tickets

,tickets setupaliases: s

,tickets setup (staff role)

Split a ticket into two

,tickets split

,tickets split

View ticket stats

,tickets stats

,tickets stats [period] (member)

AI summaries of closed tickets in the ticket log (Stained Premium)

,tickets summariesaliases: summaryrequires Manage Server

,tickets summaries

Manage ticket trainees

,tickets trainee

,tickets trainee

Make a member a ticket trainee

,tickets trainee grant

,tickets trainee grant (target)

View every ticket trainee

,tickets trainee list

,tickets trainee list

Remove a ticket trainee

,tickets trainee revoke

,tickets trainee revoke (target)

Save a ticket's transcript

,tickets transcriptaliases: tr

,tickets transcript (target)

Unclaim a ticket

,tickets unclaimaliases: ucl

,tickets unclaim (channel)

Save a ticket's transcript

,transcript

,transcript (target)

Unclaim a ticket

,unclaim

,unclaim (channel)